Casual repair
Contact FishAI when you want help. We scope the fault, obtain consent for any access, diagnose it and quote work that extends beyond a straightforward repair.
Repairs & Care
Lost access, missed schedule, forgotten rule or strange behaviour—we use the installation record and safe diagnostics to identify the fault. Most investigation can happen remotely.
Ask about a repairContact FishAI when you want help. We scope the fault, obtain consent for any access, diagnose it and quote work that extends beyond a straightforward repair.
Add a new responsibility, integration, provider or specialist lane as a separately scoped job.
Ongoing health review, FishAI alert visibility, priority response and tuning—defined by a separate care agreement, never compulsory rent.
Monitoring ownership
During 30-day commissioning support, FishAI may receive installation alerts. After handover they go to the customer by default. FishAI continues receiving and responding only when an Agent Care agreement says so.
The owner is told when an agreed check fails.
Run history, error summary and configuration identity—credential values excluded.
No permanent open back door. Support access is defined, revocable and used only for agreed work.